WHAT WE DO
TRAINING + PROGRAM
DEVELOPMENT
Our Training + Program Development services are designed to create custom learning solutions that enhance workforce skills, increase employee retention, and prepare individuals for success across diverse industries. We work closely with organizations to identify their unique needs and develop programs that deliver measurable results.
IMPACT + OUTCOMES
CONSULTING
We focus on identifying performance gaps, eliminating obstacles, and creating opportunities for growth within organizations. Guided by Human Performance Improvement (HPI) principles and ROI-focused strategies, we design tailored strategies that align with your goals and deliver measurable outcomes.
WHO WE ARE
Impact Beyond Measure. Improvement Beyond Expectation.
At Impact Improvement, we go beyond consulting to design and deliver tailored programs and projects that empower organizations and individuals to thrive. From workforce development and leadership training to specialized initiatives like The Blackline Career Project, our work addresses critical challenges while creating opportunities for lasting growth.
We specialize in developing programs that enhance transferable skills, improve retention, and empower individuals for success across diverse industries and roles. From career exploration workshops and mentorship to leadership development, vocational training, and workforce optimization, we design tailored solutions that address unique challenges. Our commitment is to foster leadership, economic independence, collaboration, and purpose-driven progress.
We are committed to leaving a positive, lasting impact by equipping organizations and individuals with the tools they need to build stronger futures and thriving communities.
CASE STUDY
How One Workforce Development Organization Increased Online Learner Engagement By 35% In Just 6 Weeks
THE CHALLENGE
An organization offering professional development identified a significant performance gap in its virtual learning programs. Facilitators were struggling to effectively engage adult learners in an online environment, leading to a weekly learner participation rate of just 25%—well below the desired 75%. This lack of engagement limited the program’s overall impact and its ability to achieve organizational goals.
GOAL/OKR
Increase online adult learner participation from 25% to 75% over a 6-month period.
Increase online adult learner participation from 25% to 75% over a 6-month period.
THE SOLUTION
To address this gap, a two-part intervention was designed, guided by Knowles’ principles of adult learning to maximize effectiveness.
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Action-Focused Workshop
A comprehensive two-day workshop was designed to equip facilitators with practical, effective strategies for creating dynamic and engaging virtual learning experiences.
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Facilitator Support Tool
An easy-to-use checklist was developed to simplify engagement strategies, reduce mental effort, and support consistent implementation of best practices.
BY THE NUMBERS
Post-Solution data showed facilitators increased their online engagement skills in the following areas:
Initiating and Managing Discussions
Pre-Solution
Post-Solution
%
%
Providing Personalized Feedback
Pre-Solution
Post-Solution
%
%
Facilitating Peer to Peer Interactions
Pre-Solution
Post-Solution
%
%
Timely and Proactive Responses
Pre-Solution
Post-Solution
%
%
THE RESULT
Online adult learner engagement rose from 25% to 60% in 6-weeks, marking significant progress toward the goal of raising engagement to 75% over 6-months.
A CALL TO ACTION
Why launch the BlackLine Career Project?
Focus Areas
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Career Exploration & Transition Workshops
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In-demand career and vocational field introductions
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Coaching on workforce entry, short-term credential options, and non-college pathways
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Advanced Mentorship & Professional Skills
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Transferable skills training and mentoring focused on career goals
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Hands-On Vocational Training & Certifications
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Direct access to trade programs, apprenticeships, and living-wage job pipelines
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Entrepreneurship Support
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Workshops and individualized coaching for entrepreneurial goals
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Financial Literacy & Capabilities Training
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Practical instruction for building financial stability and long-term independence
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Launching 2025